Refund Policy

Due to the limited-edition nature of our collectible canvases, these orders are non-refundable. However, other items sold at Mike Seiler Gallery may be eligible for our 30-day refund policy.

Items other than our limited-edition collectible canvas’s may be returned if the product is faulty or damaged, such items may be sent back to us for a refund or item exchange within 30 days of purchase date. Buyers are required to return items in all original packaging for a full refund. A restocking fee of up to 15% may be applied to refunds. Please note, there is no reimbursement for return shipping.

Please contact us to be given your Return Merchandise Authorization Number. Please write this on the shipping label.

Email: info@mikeseilergallery.com with your refund claim.

To be eligible for a return, your item must be unused and in the same condition, you received it.
It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
To be eligible, the item must be faulty or damaged. We do not accept refunds if you change your mind.
Sale items are not eligible for refunds. If an item is discounted, it cannot be refunded.

Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Limited-edition collectible canvases
Gift cards
Downloadable photos or product images
Some health and personal care items
Books with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after purchase date

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@mikeseilergallery.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@mikeseilergallery.com and send your item to:

Mike Seiler Gallery
13435 S McCall Rd, #16-341
Port Charlotte, FL. 33981

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product in it’s original packaging to:

Mike Seiler Gallery
13435 S McCall Rd, #16-341
Port Charlotte, FL. 33981

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.